Refund policy

We want you to be completely satisfied with your purchase. Please read our Exchange and Return Policy carefully to understand the terms and conditions.

Returns:

• We accept returns within 30 days of the delivery date.
• To be eligible for a return, the product must be in good condition, unused, and in its original packaging with all accessories included.
• Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.
• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.

Exchanges:

• We offer exchanges for products that are incorrect or damaged upon receipt.
• If you receive an incorrect or damaged item, please contact our customer support team within 7 days of delivery with your order number, a description of the issue, and supporting photos if applicable.
• We will replace any damaged or defective product, free of charge.

How to Initiate a Return or Exchange:

1. Contact our customer support team at [support@rabbitonthecabinet.com] with your order details.
2. Provide a brief explanation of the reason for return or exchange along with any necessary supporting documents or photos.
3. Follow the instructions provided by our support team to complete the process.

If you have any questions about our Exchange and Return Policies, please do not hesitate to reach out to our customer support team. We are here to help!